Client FAQ’s

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May I Change My Route Delivery Schedule?

Of course. We work with you to determine the best schedule for you. If needs change in your business, and you wish to modify the schedule, just give us a call. We’ll be happy o work with you to find a day that works best.

Do You Service All Dish Machines?

Yes, Super Source technicians know how to fix and maintain all types of dish machines. Before you start thinking about, or are pressured by another company’s salesman into buying or leasing a new system, ask us to come take a look. Odds are, we can fix your existing machine, and get it working like new again. Give us a call to maintain, or service your existing equipment. If you want a new or wish to lease a machine, we can do that as well.

How Long Will It Take To Install The Dish Machine?

A Super Source technician will arrive at a time that is convenient for you and your business, and, if needed, we will un-install your old dish machine. Our technicians are usually in and out within two hours.

I Already Own A Dish Machine. Can Super Source Service It?

Yes, Super Source will service any make or model. So long as you use our dish machine products, the labor is free. The only charge would be for parts. However, many times our technicians are able to do repairs without replacing any parts.

Do You Supply Any Other Services?

Your route manager carries basic plumbing supplies on his truck. If you have a leaky faucet or need your scrap hose repaired, your route manager will be able to make those repairs for you.

What Is Your Return Policy?

If you are unsatisfied with a product purchased through Super Source, you may exchange or return the item within 60 days of its purchase date. If you have any questions regarding our return policy, please contact your route manager, or call our office Monday-Friday between 8:00 am and 5:00 pm at 770-423-0006.
*Custom or special ordered items cannot be returned or exchanged.

Didn’t Find Your Answer Here?

Send us an email with your specific question. Your email will be confidential, and if it applies to others, we will post your question and answer on this page. We will even thank you for making Super Source just a little bit better.

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